WEBSITE INFORMATION / UPDATED 28 OCTOBER 2026
Privacy Policy
Legal review outstanding: the controller’s legal name, correspondence address, confirmed telephone data procedures and retention criteria still need to be supplied. The website functions described below have been checked; the notice is not yet a complete account of the operator’s service-related processing.
About this notice
This notice describes the public Uxbridge website and its current functions. It distinguishes website functions from information that a person may provide during a telephone enquiry. Uxbridge Expert Pest Control is the website brand; it is not a verified statement of a registered legal entity. The controller’s legal identity, correspondence address and operational privacy contact must be confirmed as part of the legal review.
Information used by the website
The public pages contain no enquiry form, customer account, checkout or file-upload facility. Opening an information disclosure does not submit an answer. Following a telephone link opens your calling application; the website does not capture the conversation. Your telephone provider handles the call under its own arrangements. Do not send sensitive personal information through an unverified channel.
Technical access information
Website requests pass through Cloudflare and are served from Krystal Hosting. These infrastructure providers receive the request URL and technical connection information needed to deliver and protect the website. Hosting diagnostics may include connection addresses, request times, paths and response status. No analytics platform, advertising pixel or marketing tag is configured in the inspected public pages. The operator still needs to confirm its provider arrangements, access controls and retention criteria.
Telephone enquiries and service information
If you choose to call, relevant information may include your name, return number, property location, pest observations, access arrangements and the details needed to discuss a visit. Share only what is necessary. Household precautions can usually be discussed without disclosing a medical history. The actual call-handling system, any recording practice and the place where enquiry records are kept require confirmation; no recording arrangement is asserted by this notice.
Purposes and lawful bases
Handling a request for a quotation or taking steps you ask for before a contract may rely on the pre-contract basis. Performing an agreed service may rely on contract. Technical security and proportionate enquiry administration may involve legitimate interests, subject to an assessment of necessity and your rights. A specific legal record-keeping duty may require processing under legal obligation. These bases must be mapped to the operator’s real processes as part of the legal review; this page does not treat browsing as blanket consent to processing.
Optional map and recipients
The interactive area map is not loaded until you select its load button. That action connects your browser to OpenStreetMap and its map resources, which receive technical connection information such as your IP address. The iframe uses a no-referrer policy. Close map removes the embedded map from this page. See the Cookie Policy and the map provider’s privacy information. Ordinary page assets and fonts are served from this website. Cloudflare provides the traffic proxy and security layer, and Krystal Hosting provides website hosting. Any service partners, telephone suppliers, further recipients or overseas transfer arrangements still need to be documented by the operator.
Retention and security
The public website does not create an enquiry record through a form. Server diagnostics and any separately created telephone or service records require different retention decisions. Keep identifiable records only as long as justified by their purpose and any applicable legal requirements, then delete or anonymise them appropriately. Confirm the actual periods or criteria, backup handling and responsible recipient as part of the legal review. No unverified fixed retention period or security certification is claimed.
Your rights and questions
Depending on the circumstances, UK data protection rights include access, correction, erasure, restriction, objection and portability. Where processing depends on consent, it can be withdrawn without undoing earlier lawful processing. Some rights have conditions or exceptions. You can raise concerns with the Information Commissioner’s Office. For this website, call +44 20 3966 2485 and ask for the person responsible for privacy; a verified controller address and written request channel still need to be provided. Do not include unnecessary identity documents in an initial enquiry.
Updates
Review this notice when hosting, embeds or enquiry procedures change. Read the Terms & Conditions for the scope of website information and the details that need agreement before a service booking.